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Last Update : December 16, 2024
Latest Question & Answers : 148
Exam Question Provider : ServiceNow
Certification Exam Name : CIS-Customer Service Management,
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Earning the prestigious ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification from ServiceNow significantly boosts your marketability and opens doors to exciting opportunities. Achieving this recognized credential expands your career options and increases your earning potential. ExamPrince practice tests provide the most efficient way to prepare for and pass your ServiceNow Certified Implementation Specialist - Customer Service Management Exam exam on the first try.
To earn the ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification, you'll need to pass the relevant exam offered by ServiceNow.
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ExamPrince CIS-Customer Service Management, include a concise set of questions that provide reliable, current, and relevant information on each syllabus topic that might be covered in your specific ServiceNow Certified Implementation Specialist - Customer Service Management Exam exam. The questions are verified and confirmed by qualified professionals. You can be confident that you're receiving high-quality information and not wasting time on irrelevant or outdated material. Customer feedback consistently ranks ExamPrince as the best available, empowering them to master ServiceNow Certified Implementation Specialist - Customer Service Management Exam exam content and achieve success.
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The ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) exam validates a candidate's expertise in configuring, implementing, and maintaining the ServiceNow CSM application.
The ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) exam is designed to certify that a candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow CSM application.
The ServiceNow CIS-CSM exam typically consists of 60 multiple-choice questions.
The passing score for the ServiceNow CIS-CSM exam is generally 70%.
The competency level required for the ServiceNow CIS-CSM exam is intermediate to advanced, focusing on practical experience and understanding of ServiceNow CSM implementation.
The question format of the ServiceNow CIS-CSM exam is multiple-choice and multiple-select questions.
You can take the ServiceNow CIS-CSM exam online through a proctoring service or at a designated testing center.
The ServiceNow CIS-CSM exam is offered in English.
The cost of the ServiceNow CIS-CSM exam is typically around $450 USD, but prices may vary based on location and other factors.
The target audience for the ServiceNow CIS-CSM exam includes ServiceNow professionals, consultants, and implementers who have experience with ServiceNow Customer Service Management.
The average salary of a ServiceNow CIS-CSM certified professional can vary widely based on location, experience, and other factors, but it generally ranges from $80,000 to $120,000 per year.
The testing providers for the ServiceNow CIS-CSM exam are Kryterion and ServiceNow's own testing services.
The recommended experience for the ServiceNow CIS-CSM exam includes at least six months of hands-on experience with ServiceNow CSM, as well as completion of relevant training courses.
There are no formal prerequisites for the ServiceNow CIS-CSM exam, but it is recommended that candidates have practical experience and complete relevant training.
The expected retirement date of the ServiceNow CIS-CSM exam is not fixed and can vary; it is best to check ServiceNow's official website for the most current information.
The roadmap for the ServiceNow CIS-CSM exam includes foundational training, hands-on experience, advanced training, and then taking the certification exam.
The ServiceNow CIS-CSM exam covers topics such as case management, major issue management, account and contact management, knowledge management, and service portal configuration.
Sample questions for the ServiceNow CIS-CSM exam can be found on the official ServiceNow website or through authorized training partners.
The difficulty level of the ServiceNow CIS-CSM exam is considered to be moderate to challenging, depending on the candidate's experience and preparation.
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