CIS-CSM - ServiceNow - ServiceNow Certified Implementation Specialist - Customer Service Management Exam
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Last Update: March 17, 2025
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Exam Question Provider: ServiceNow
Certification Exam Name: CIS-Customer Service Management
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- Introduction
- Designed for Busy Professionals
- Understanding the ServiceNow Certified Implementation Specialist - Customer Service Management Exam Exam Format
- Trustworthy and Up-to-Date Content
- Pass Your ServiceNow Certified Implementation Specialist - Customer Service Management Exam Exam with Confidence
Earning the prestigious ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification from ServiceNow significantly boosts your marketability and opens doors to exciting opportunities. Achieving this recognized credential expands your career options and increases your earning potential. ExamPrince practice tests provide the most efficient way to prepare for and pass your ServiceNow Certified Implementation Specialist - Customer Service Management Exam exam on the first try.
To earn the ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification, you'll need to pass the relevant exam offered by ServiceNow.
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Understanding the ServiceNow Certified Implementation Specialist - Customer Service Management Exam Exam Format
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ServiceNow Certified Implementation Specialist - Customer Service Management Exam FAQ's
Introduction of ServiceNow CIS-CSM Exam!
The ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) exam validates a candidate's expertise in configuring, implementing, and maintaining the ServiceNow CSM application.
What is the Duration of ServiceNow CIS-CSM Exam?
The ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) exam is designed to certify that a candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow CSM application.
What are the Number of Questions Asked in ServiceNow CIS-CSM Exam?
The ServiceNow CIS-CSM exam typically consists of 60 multiple-choice questions.
What is the Passing Score for ServiceNow CIS-CSM Exam?
The passing score for the ServiceNow CIS-CSM exam is generally 70%.
What is the Competency Level required for ServiceNow CIS-CSM Exam?
The competency level required for the ServiceNow CIS-CSM exam is intermediate to advanced, focusing on practical experience and understanding of ServiceNow CSM implementation.
What is the Question Format of ServiceNow CIS-CSM Exam?
The question format of the ServiceNow CIS-CSM exam is multiple-choice and multiple-select questions.
How Can You Take ServiceNow CIS-CSM Exam?
You can take the ServiceNow CIS-CSM exam online through a proctoring service or at a designated testing center.
What Language ServiceNow CIS-CSM Exam is Offered?
The ServiceNow CIS-CSM exam is offered in English.
What is the Cost of ServiceNow CIS-CSM Exam?
The cost of the ServiceNow CIS-CSM exam is typically around $450 USD, but prices may vary based on location and other factors.
What is the Target Audience of ServiceNow CIS-CSM Exam?
The target audience for the ServiceNow CIS-CSM exam includes ServiceNow professionals, consultants, and implementers who have experience with ServiceNow Customer Service Management.
What is the Average Salary of ServiceNow CIS-CSM Certified in the Market?
The average salary of a ServiceNow CIS-CSM certified professional can vary widely based on location, experience, and other factors, but it generally ranges from $80,000 to $120,000 per year.
Who are the Testing Providers of ServiceNow CIS-CSM Exam?
The testing providers for the ServiceNow CIS-CSM exam are Kryterion and ServiceNow's own testing services.
What is the Recommended Experience for ServiceNow CIS-CSM Exam?
The recommended experience for the ServiceNow CIS-CSM exam includes at least six months of hands-on experience with ServiceNow CSM, as well as completion of relevant training courses.
What are the Prerequisites of ServiceNow CIS-CSM Exam?
There are no formal prerequisites for the ServiceNow CIS-CSM exam, but it is recommended that candidates have practical experience and complete relevant training.
What is the Expected Retirement Date of ServiceNow CIS-CSM Exam?
The expected retirement date of the ServiceNow CIS-CSM exam is not fixed and can vary; it is best to check ServiceNow's official website for the most current information.
What is the Difficulty Level of ServiceNow CIS-CSM Exam?
The roadmap for the ServiceNow CIS-CSM exam includes foundational training, hands-on experience, advanced training, and then taking the certification exam.
What is the Roadmap / Track of ServiceNow CIS-CSM Exam?
The ServiceNow CIS-CSM exam covers topics such as case management, major issue management, account and contact management, knowledge management, and service portal configuration.
What are the Topics ServiceNow CIS-CSM Exam Covers?
Sample questions for the ServiceNow CIS-CSM exam can be found on the official ServiceNow website or through authorized training partners.
What are the Sample Questions of ServiceNow CIS-CSM Exam?
The difficulty level of the ServiceNow CIS-CSM exam is considered to be moderate to challenging, depending on the candidate's experience and preparation.