CRT-261 - Salesforce - Certification Preparation for Service Cloud Consultant (WI25)
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Last Update: March 17, 2025
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Certification Exam Name: Certified Service Cloud Consultant , Service Cloud Consultant
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Master the Certification Preparation for Service Cloud Consultant (WI25) Exam: Enhance Your Skills with Salesforce Certification!
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To earn the Certification Preparation for Service Cloud Consultant (WI25) certification, you'll need to pass the relevant exam offered by Salesforce.
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Certification Preparation for Service Cloud Consultant (WI25) FAQ's
Introduction of Salesforce CRT-261 Exam!
The Salesforce CRT-261 Exam is a certification exam for Service Cloud Consultants. It validates the skills and knowledge required to implement and optimize Service Cloud applications, including case management, knowledge management, and service console.
What is the Duration of Salesforce CRT-261 Exam?
The Salesforce CRT-261 (Certification Preparation for Service Cloud Consultant) Exam is designed for consultants who have experience implementing Service Cloud solutions in a customer-facing role. It tests the candidate's ability to design and implement Service Cloud solutions that meet business requirements, are maintainable, and scalable.
What are the Number of Questions Asked in Salesforce CRT-261 Exam?
The Salesforce CRT-261 Exam typically consists of 60 multiple-choice/multiple-select questions.
What is the Passing Score for Salesforce CRT-261 Exam?
The passing score for the Salesforce CRT-261 Exam is 68%.
What is the Competency Level required for Salesforce CRT-261 Exam?
The competency level required for the Salesforce CRT-261 Exam is intermediate to advanced. Candidates should have a deep understanding of Service Cloud solutions and experience in implementing them.
What is the Question Format of Salesforce CRT-261 Exam?
The question format of the Salesforce CRT-261 Exam includes multiple-choice and multiple-select questions.
How Can You Take Salesforce CRT-261 Exam?
You can take the Salesforce CRT-261 Exam online through a proctored environment or at a testing center.
What Language Salesforce CRT-261 Exam is Offered?
The Salesforce CRT-261 Exam is offered in English.
What is the Cost of Salesforce CRT-261 Exam?
The cost of the Salesforce CRT-261 Exam is $200 USD, plus applicable taxes.
What is the Target Audience of Salesforce CRT-261 Exam?
The target audience for the Salesforce CRT-261 Exam includes Salesforce consultants, implementation experts, and administrators who specialize in Service Cloud solutions.
What is the Average Salary of Salesforce CRT-261 Certified in the Market?
The average salary of a Salesforce CRT-261 certified professional varies widely depending on the region and experience level, but it typically ranges from $80,000 to $120,000 per year.
Who are the Testing Providers of Salesforce CRT-261 Exam?
The testing providers for the Salesforce CRT-261 Exam include Salesforce's official testing partners, such as Kryterion and Pearson VUE.
What is the Recommended Experience for Salesforce CRT-261 Exam?
The recommended experience for the Salesforce CRT-261 Exam includes at least 2-3 years of experience working with Service Cloud solutions and a solid understanding of Salesforce administration.
What are the Prerequisites of Salesforce CRT-261 Exam?
There are no formal prerequisites for the Salesforce CRT-261 Exam, but it is recommended that candidates have experience with Service Cloud implementations and Salesforce administration.
What is the Expected Retirement Date of Salesforce CRT-261 Exam?
The expected retirement date of the Salesforce CRT-261 Exam is not fixed and can change. It is best to check Salesforce's official certification website for the most current information.
What is the Difficulty Level of Salesforce CRT-261 Exam?
The roadmap for the Salesforce CRT-261 Exam typically involves gaining hands-on experience with Service Cloud solutions, studying the exam guide and relevant materials, and taking practice exams.
What is the Roadmap / Track of Salesforce CRT-261 Exam?
The topics covered in the Salesforce CRT-261 Exam include Service Cloud solution design, case management, knowledge management, service console, integration and data management, and analytics.
What are the Topics Salesforce CRT-261 Exam Covers?
Sample questions for the Salesforce CRT-261 Exam can be found on Salesforce's official certification website and various study guides and practice exams available online.
What are the Sample Questions of Salesforce CRT-261 Exam?
The difficulty level of the Salesforce CRT-261 Exam is considered to be moderate to high, requiring a strong understanding of Service Cloud concepts and practical experience.