ADM-261 - Salesforce - Service Cloud Administration (WI25)
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Last Update: March 17, 2025
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21 May 2025
Master the Service Cloud Administration (WI25) Exam: Enhance Your Skills with Salesforce Certification!
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- Understanding the Service Cloud Administration (WI25) Exam Format
- Trustworthy and Up-to-Date Content
- Pass Your Service Cloud Administration (WI25) Exam with Confidence
Earning the prestigious Service Cloud Administration (WI25) certification from Salesforce significantly boosts your marketability and opens doors to exciting opportunities. Achieving this recognized credential expands your career options and increases your earning potential. ExamPrince practice tests provide the most efficient way to prepare for and pass your Service Cloud Administration (WI25) exam on the first try.
To earn the Service Cloud Administration (WI25) certification, you'll need to pass the relevant exam offered by Salesforce.
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Service Cloud Administration (WI25) FAQ's
Introduction of Salesforce ADM-261 Exam!
The Salesforce ADM-261 exam assesses the ability to configure and manage the Salesforce Service Cloud environment, focusing on the key features and functionalities that support customer service operations.
What is the Duration of Salesforce ADM-261 Exam?
The Salesforce ADM-261 (Service Cloud Administration (SP24)) exam is designed to test the knowledge and skills of individuals in administering the Salesforce Service Cloud. This includes understanding the implementation of service applications, the management of service processes, and the configuration of service solutions.
What are the Number of Questions Asked in Salesforce ADM-261 Exam?
The Salesforce ADM-261 exam typically consists of 60 multiple-choice/multiple-select questions.
What is the Passing Score for Salesforce ADM-261 Exam?
The passing score for the Salesforce ADM-261 exam is 65%.
What is the Competency Level required for Salesforce ADM-261 Exam?
The Salesforce ADM-261 exam requires a competency level of intermediate to advanced in Salesforce Service Cloud administration.
What is the Question Format of Salesforce ADM-261 Exam?
The question format of the Salesforce ADM-261 exam includes multiple-choice and multiple-select questions.
How Can You Take Salesforce ADM-261 Exam?
You can take the Salesforce ADM-261 exam online through a proctored environment or at a testing center.
What Language Salesforce ADM-261 Exam is Offered?
The Salesforce ADM-261 exam is offered in English.
What is the Cost of Salesforce ADM-261 Exam?
The cost of the Salesforce ADM-261 exam is $200 USD, with a retake fee of $100 USD.
What is the Target Audience of Salesforce ADM-261 Exam?
The target audience for the Salesforce ADM-261 exam includes Salesforce administrators, consultants, and professionals responsible for the setup, configuration, and management of the Service Cloud.
What is the Average Salary of Salesforce ADM-261 Certified in the Market?
The average salary for a Salesforce ADM-261 certified professional varies widely depending on location and experience but generally ranges from $70,000 to $120,000 per year.
Who are the Testing Providers of Salesforce ADM-261 Exam?
The testing providers for the Salesforce ADM-261 exam are Kryterion and Pearson VUE.
What is the Recommended Experience for Salesforce ADM-261 Exam?
The recommended experience for the Salesforce ADM-261 exam includes 6-12 months of hands-on experience with Salesforce Service Cloud and a solid understanding of its features and functionalities.
What are the Prerequisites of Salesforce ADM-261 Exam?
There are no formal prerequisites for the Salesforce ADM-261 exam, but practical experience and familiarity with the Service Cloud are highly recommended.
What is the Expected Retirement Date of Salesforce ADM-261 Exam?
The expected retirement date for the Salesforce ADM-261 exam is not fixed, but Salesforce regularly updates their certification exams to reflect new features and best practices.
What is the Difficulty Level of Salesforce ADM-261 Exam?
The roadmap for the Salesforce ADM-261 exam involves progressing from foundational Salesforce administration knowledge to specialized expertise in Service Cloud administration.
What is the Roadmap / Track of Salesforce ADM-261 Exam?
The Salesforce ADM-261 exam covers topics such as Service Cloud solution design, case management, knowledge management, service entitlements, service contracts, and integration with other Salesforce features.
What are the Topics Salesforce ADM-261 Exam Covers?
Sample questions for the Salesforce ADM-261 exam can be found on the official Salesforce certification website or through various online study resources and practice exams.
What are the Sample Questions of Salesforce ADM-261 Exam?
The difficulty level of the Salesforce ADM-261 exam is considered moderate to challenging, requiring a good understanding of Service Cloud concepts and practical experience.