The ITIL ITILSC-OSA Exam is a part of the ITIL Intermediate Capability stream, and it is one of the modules that leads to the ITIL Expert Certification. The exam assesses a candidate's understanding of how to apply OSA practices to support the lifecycle approach to IT Service Management.

The ITIL ITILSC-OSA (ITIL Service Capability Operational Support and Analysis) Exam is a certification exam designed to validate an individual's knowledge and skills in the areas of ITIL Service Operation and Service Management best practices. It focuses on the practical application of OSA practices to enable event, incident, request, problem, access, technical, IT operations, and application management.

The ITIL ITILSC-OSA Exam typically consists of 8 multiple-choice, scenario-based, gradient-scored questions.

The passing score for the ITIL ITILSC-OSA Exam is 70%, which means you need to score at least 28 out of 40 marks.

The competency level required for the ITIL ITILSC-OSA Exam is Intermediate. It is intended for individuals who have a basic understanding of ITIL and want to specialize in the operational support and analysis processes.

The question format of the ITIL ITILSC-OSA Exam is multiple-choice, scenario-based, and gradient-scored questions.

You can take the ITIL ITILSC-OSA Exam through an accredited training organization (ATO) or an Examination Institute (EI) that is authorized by AXELOS. The exam can be taken online or in a classroom setting.

The ITIL ITILSC-OSA Exam is offered in multiple languages, including but not limited to English, German, Spanish, French, and Japanese.

The cost of the ITIL ITILSC-OSA Exam varies by region and training provider, but it typically ranges between $300 and $500 USD.

The target audience for the ITIL ITILSC-OSA Exam includes IT professionals, IT support staff, IT consultants, business managers, and anyone involved in the management, coordination, and integration of IT operations.

The average salary of an ITIL ITILSC-OSA certified professional varies based on location and experience but generally ranges from $60,000 to $90,000 USD annually.

The testing providers for the ITIL ITILSC-OSA Exam are accredited training organizations (ATOs) and Examination Institutes (EIs) authorized by AXELOS.

The recommended experience for the ITIL ITILSC-OSA Exam includes having at least two years of work experience in IT service management and holding the ITIL Foundation Certificate.

The prerequisites for the ITIL ITILSC-OSA Exam include holding the ITIL Foundation Certificate in IT Service Management.

As of the latest information, there is no announced retirement date for the ITIL ITILSC-OSA Exam. However, candidates should check with AXELOS or their training provider for the most current information.

The ITIL ITILSC-OSA Exam is part of the ITIL Intermediate Capability stream and contributes towards the ITIL Expert certification. After passing the OSA exam, candidates can pursue other Intermediate modules or move towards the ITIL Managing Across the Lifecycle (MALC) module to achieve ITIL Expert status.

The ITIL ITILSC-OSA Exam covers topics such as Event Management, Incident Management, Request Fulfillment, Problem Management, Access Management, Service Desk, Technical Management, IT Operations Management, and Application Management.

Sample questions for the ITIL ITILSC-OSA Exam can be found on the official AXELOS website or through accredited training organizations. These sample questions help candidates understand the format and type of questions that will be asked in the exam.

The difficulty level of the ITIL ITILSC-OSA Exam is considered to be moderate to high, requiring a solid understanding of ITIL OSA processes and their practical application in real-world scenarios.