7491X - Avaya - Avaya Aura® Call Center Elite and Call Center Elite Multichannel Support Exam
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Last Update: March 17, 2025
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Certification Exam Name: ACSS - 7491
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Avaya Aura® Call Center Elite and Call Center Elite Multichannel Support Exam FAQ's
Introduction of Avaya 7491X Exam!
The Avaya 7491X Exam is a certification test that assesses the candidate's ability to support and manage Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions. It covers various aspects of these systems, including configuration, troubleshooting, and maintenance.
What is the Duration of Avaya 7491X Exam?
The Avaya 7491X (Avaya Aura® Call Center Elite and Call Center Elite Multichannel Support Exam) is a certification exam designed to validate the knowledge and skills of IT professionals in supporting and managing Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions.
What are the Number of Questions Asked in Avaya 7491X Exam?
The Avaya 7491X Exam typically consists of approximately 60 questions.
What is the Passing Score for Avaya 7491X Exam?
The passing score for the Avaya 7491X Exam is 68%.
What is the Competency Level required for Avaya 7491X Exam?
The competency level required for the Avaya 7491X Exam is intermediate to advanced. Candidates should have a solid understanding of Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions.
What is the Question Format of Avaya 7491X Exam?
The question format of the Avaya 7491X Exam includes multiple-choice questions.
How Can You Take Avaya 7491X Exam?
You can take the Avaya 7491X Exam through authorized Avaya testing centers or online through Avaya's official testing platform.
What Language Avaya 7491X Exam is Offered?
The Avaya 7491X Exam is offered in English.
What is the Cost of Avaya 7491X Exam?
The cost of the Avaya 7491X Exam varies by region but typically ranges from $125 to $150.
What is the Target Audience of Avaya 7491X Exam?
The target audience for the Avaya 7491X Exam includes IT professionals, system administrators, and support staff who work with Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions.
What is the Average Salary of Avaya 7491X Certified in the Market?
The average salary of an Avaya 7491X certified professional varies by location and experience but typically ranges from $70,000 to $100,000 per year.
Who are the Testing Providers of Avaya 7491X Exam?
The testing providers for the Avaya 7491X Exam are Pearson VUE and Avaya Learning Center.
What is the Recommended Experience for Avaya 7491X Exam?
The recommended experience for the Avaya 7491X Exam includes hands-on experience with Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions, as well as familiarity with related technologies and protocols.
What are the Prerequisites of Avaya 7491X Exam?
There are no formal prerequisites for the Avaya 7491X Exam, but it is recommended that candidates have experience with Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions.
What is the Expected Retirement Date of Avaya 7491X Exam?
The expected retirement date for the Avaya 7491X Exam is not specified and is subject to change based on Avaya's certification program updates.
What is the Difficulty Level of Avaya 7491X Exam?
The Avaya 7491X Exam is part of the Avaya Certified Support Specialist (ACSS) certification track.
What is the Roadmap / Track of Avaya 7491X Exam?
The topics covered in the Avaya 7491X Exam include system architecture, configuration, troubleshooting, maintenance, and integration with other Avaya and third-party solutions.
What are the Topics Avaya 7491X Exam Covers?
Sample questions for the Avaya 7491X Exam can be found in the official study guides and practice exams provided by Avaya Learning Center.
What are the Sample Questions of Avaya 7491X Exam?
The difficulty level of the Avaya 7491X Exam is considered to be intermediate to advanced, requiring a thorough understanding of Avaya Aura® Call Center Elite and Call Center Elite Multichannel solutions.