Supply Chains and Logistics - Tactics Tools Techniques: Supply Chains and Logistics: Tactics, Tools and Techniques
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Video Courses
Supply Chain Management and Logistics Basics
| Lectures | Duration |
|---|---|
| 1. Role of Logistics | 5m 28s |
| 2. Supply Chains | 5m 33s |
| 3. Objectives of Logistics | 6m 47s |
| 4. Logistics Activities | 6m 8s |
| 5. Importance of Logistics | 8m 21s |
| 6. Customer Satisfaction | 5m 13s |
| 7. Increased Use of Technology | 8m 23s |
| 8. Changes in Business Environment | 5m 35s |
| 9. New Logistics Operations | 4m 39s |
1. Role of Logistics
5m 28s
2. Supply Chains
5m 33s
3. Objectives of Logistics
6m 47s
4. Logistics Activities
6m 8s
5. Importance of Logistics
8m 21s
6. Customer Satisfaction
5m 13s
7. Increased Use of Technology
8m 23s
8. Changes in Business Environment
5m 35s
9. New Logistics Operations
4m 39s
Logistics Strategy
| Lectures | Duration |
|---|---|
| 1. Logistics Strategy Decisions | 6m 2s |
| 2. Designing a Logistics Strategy – I | 3m 28s |
| 3. Designing a Logistics Strategy – II | 4m 41s |
| 4. Strategic Focus | 2m 43s |
| 5. Lean and Agile Strategies | 7m 31s |
| 6. Implementing the Strategy | 4m 13s |
| 7. Logistics Infrastructure | 7m 39s |
| 8. Supply Chain Structure | 8m 32s |
| 9. Managing Change | 6m 4s |
1. Logistics Strategy Decisions
6m 2s
2. Designing a Logistics Strategy – I
3m 28s
3. Designing a Logistics Strategy – II
4m 41s
4. Strategic Focus
2m 43s
5. Lean and Agile Strategies
7m 31s
6. Implementing the Strategy
4m 13s
7. Logistics Infrastructure
7m 39s
8. Supply Chain Structure
8m 32s
9. Managing Change
6m 4s
Supply Chain Integration
| Lectures | Duration |
|---|---|
| 1. Bringing Activities Together | 10m 23s |
| 2. Supply Chain Integration | 5m 53s |
| 3. Achieving Integration | 2m 57s |
| 4. Types of Cooperation – I | 7m 8s |
| 5. Types of Cooperation – II | 3m 34s |
1. Bringing Activities Together
10m 23s
2. Supply Chain Integration
5m 53s
3. Achieving Integration
2m 57s
4. Types of Cooperation – I
7m 8s
5. Types of Cooperation – II
3m 34s
Global Logistics Operations
| Lectures | Duration |
|---|---|
| 1. International Trade | 5m 9s |
| 2. Ways of Reaching Foreign Markets | 8m |
| 3. Global Operations | 8m 16s |
| 4. Global Logistics – Problems | 8m 32s |
1. International Trade
5m 9s
2. Ways of Reaching Foreign Markets
8m
3. Global Operations
8m 16s
4. Global Logistics – Problems
8m 32s
Location Decisions
| Lectures | Duration |
|---|---|
| 1. A Hierarchy of Decisions | 4m 10s |
| 2. Choosing a Geographical Region | 6m 17s |
| 3. Models of Location – Infinite Set of Approaches | 7m 13s |
| 4. Models of Location – Feasible Set of Approaches | 5m 50s |
| 5. Models of Location – Scoring Models | 4m 44s |
| 6. Network Models | 5m 23s |
1. A Hierarchy of Decisions
4m 10s
2. Choosing a Geographical Region
6m 17s
3. Models of Location – Infinite Set of Approaches
7m 13s
4. Models of Location – Feasible Set of Approaches
5m 50s
5. Models of Location – Scoring Models
4m 44s
6. Network Models
5m 23s
Managing Capacity
| Lectures | Duration |
|---|---|
| 1. Strategic Plans | 4m 41s |
| 2. Planning Capacity - Bottlenecks | 6m 50s |
| 3. Planning Capacity – Matching Capacity and Demand | 5m 35s |
| 4. Planning Capacity – Alternative Plans | 4m 27s |
| 5. Adjusting Capacity | 7m 52s |
| 6. Systematic Changes to Capacity | 6m 16s |
| 7. Associated Plans | 8m 39s |
1. Strategic Plans
4m 41s
2. Planning Capacity - Bottlenecks
6m 50s
3. Planning Capacity – Matching Capacity and Demand
5m 35s
4. Planning Capacity – Alternative Plans
4m 27s
5. Adjusting Capacity
7m 52s
6. Systematic Changes to Capacity
6m 16s
7. Associated Plans
8m 39s
Demand Management
| Lectures | Duration |
|---|---|
| 1. Download This First | 11m 47s |
| 2. Managing Demand | 6m 34s |
| 3. Forecast Information | 8m 19s |
| 4. Regression Analysis and Decomposition Techniques | 7m 1s |
| 5. Short-Term Forecasting Techniques | 4m 11s |
| 6. Evaluating Forecasts | 18m 17s |
| 7. Sales and Operations Planning in the Company | 15m 9s |
| 8. The Sales and Operations Planning Process | 11m 35s |
| 9. The Basic Trade-Offs | 13m 47s |
1. Download This First
11m 47s
2. Managing Demand
6m 34s
3. Forecast Information
8m 19s
4. Regression Analysis and Decomposition Techniques
7m 1s
5. Short-Term Forecasting Techniques
4m 11s
6. Evaluating Forecasts
18m 17s
7. Sales and Operations Planning in the Company
15m 9s
8. The Sales and Operations Planning Process
11m 35s
9. The Basic Trade-Offs
13m 47s
Planning and Controlling the Flow of Materials
| Lectures | Duration |
|---|---|
| 1. Traditional Planning | 6m 11s |
| 2. Material Requirements Planning | 12m 39s |
| 3. Gross to Net Explosion | 11m 37s |
| 4. Linking the MRP Records | 6m 49s |
| 5. Technical Issues | 16m 30s |
| 6. Determining Manufacturing Order Quantities | 10m 58s |
| 7. Buffering Concepts | 6m 47s |
| 8. MRP System Nervousness | 5m 38s |
| 9. MRP - Benefits and Disadvantages | 2m 57s |
| 10. Just-in-Time | 16m 24s |
| 11. Just-in-Time Applications | 12m 34s |
| 12. Just-in-Time – Effects, Advantages and Disadvantages | 7m 31s |
| 13. Distribution Requirements Planning | 9s |
| 14. Distribution Requirements Planning Techniques - I | 11m 20s |
| 15. Distribution Requirements Planning Techniques - II | 5m 35s |
| 16. Managing Day-to-Day Variations | 8m 5s |
1. Traditional Planning
6m 11s
2. Material Requirements Planning
12m 39s
3. Gross to Net Explosion
11m 37s
4. Linking the MRP Records
6m 49s
5. Technical Issues
16m 30s
6. Determining Manufacturing Order Quantities
10m 58s
7. Buffering Concepts
6m 47s
8. MRP System Nervousness
5m 38s
9. MRP - Benefits and Disadvantages
2m 57s
10. Just-in-Time
16m 24s
11. Just-in-Time Applications
12m 34s
12. Just-in-Time – Effects, Advantages and Disadvantages
7m 31s
13. Distribution Requirements Planning
9s
14. Distribution Requirements Planning Techniques - I
11m 20s
15. Distribution Requirements Planning Techniques - II
5m 35s
16. Managing Day-to-Day Variations
8m 5s
Customer Relationship Management
| Lectures | Duration |
|---|---|
| 1. CRM Basics – Customer Loyalty | 9m 13s |
| 2. CRM and the Internet | 10m 35s |
| 3. CRM and Marketing | 11m 4s |
| 4. Campaign Management | 5m 47s |
| 5. Marketing Initiatives – Part I | 10m 30s |
| 6. Marketing Initiatives – Part II | 9m 36s |
| 7. Customer Service | 16m 4s |
| 8. Sales Force Automation (SFA) | 13m 46s |
| 9. CRM and e-Business | 7m 55s |
1. CRM Basics – Customer Loyalty
9m 13s
2. CRM and the Internet
10m 35s
3. CRM and Marketing
11m 4s
4. Campaign Management
5m 47s
5. Marketing Initiatives – Part I
10m 30s
6. Marketing Initiatives – Part II
9m 36s
7. Customer Service
16m 4s
8. Sales Force Automation (SFA)
13m 46s
9. CRM and e-Business
7m 55s
Purchasing and Procurement
| Lectures | Duration |
|---|---|
| 1. Supply Management within the Organization | 18m 53s |
| 2. Purchasing and Procurement | 8m 14s |
| 3. Financial Implications of Supply Management | 13m 48s |
| 4. Buyer-Supplier Relationship Types | 12m 53s |
| 5. Procurement Activities | 6m 32s |
| 6. Make-or-Buy Decisions – Factors | 15m 30s |
| 7. Total Cost Components | 16m 24s |
| 8. TCO, NPV, Estimated Costs | 11m 44s |
| 9. Choosing a Supplier | 8m 40s |
| 10. Steps in Procurement | 5m 43s |
| 11. E-Procurement | 4m 39s |
| 12. Order Processing | 42s |
| 13. Types of Purchase | 4m 58s |
1. Supply Management within the Organization
18m 53s
2. Purchasing and Procurement
8m 14s
3. Financial Implications of Supply Management
13m 48s
4. Buyer-Supplier Relationship Types
12m 53s
5. Procurement Activities
6m 32s
6. Make-or-Buy Decisions – Factors
15m 30s
7. Total Cost Components
16m 24s
8. TCO, NPV, Estimated Costs
11m 44s
9. Choosing a Supplier
8m 40s
10. Steps in Procurement
5m 43s
11. E-Procurement
4m 39s
12. Order Processing
42s
13. Types of Purchase
4m 58s
Inventory Management
| Lectures | Duration |
|---|---|
| 1. Reasons for Holding Stock | 6m 6s |
| 2. Costs of Carrying Stock | 8m 20s |
| 3. Economic Order Quantity | 5m 53s |
| 4. Timing of Orders | 3m 51s |
| 5. Sensitivity Analysis | 7m 4s |
| 6. Uncertain Demand and Safety Stock | 6m 44s |
| 7. Periodic Review Systems | 6m 15s |
| 8. ABC Analysis | 2m 55s |
1. Reasons for Holding Stock
6m 6s
2. Costs of Carrying Stock
8m 20s
3. Economic Order Quantity
5m 53s
4. Timing of Orders
3m 51s
5. Sensitivity Analysis
7m 4s
6. Uncertain Demand and Safety Stock
6m 44s
7. Periodic Review Systems
6m 15s
8. ABC Analysis
2m 55s
Warehouse Management
| Lectures | Duration |
|---|---|
| 1. The Purpose of Warehouses | 5m 58s |
| 2. Warehouse Activities | 7m 9s |
| 3. Warehouse Ownership Alternatives | 7m 37s |
| 4. Layout of Facilities | 5m 49s |
| 5. Warehouse Layout Calculations | 12m 35s |
| 6. Storage Equipment | 10m 29s |
| 7. Handling Equipment | 9m 51s |
| 8. Warehousing and the Environment | 10m 5s |
1. The Purpose of Warehouses
5m 58s
2. Warehouse Activities
7m 9s
3. Warehouse Ownership Alternatives
7m 37s
4. Layout of Facilities
5m 49s
5. Warehouse Layout Calculations
12m 35s
6. Storage Equipment
10m 29s
7. Handling Equipment
9m 51s
8. Warehousing and the Environment
10m 5s
Transportation
| Lectures | Duration |
|---|---|
| 1. Transportation Planning in the Supply Chain | 4m 34s |
| 2. Features of Transport | 4m 5s |
| 3. Modes of Transport - I | 5m 26s |
| 4. Modes of Transport - II | 7m 29s |
| 5. Intermodal Transport | 4m 33s |
| 6. Ownership of Transport | 4m 30s |
| 7. Transportation Participants | 5m 46s |
| 8. Outsourcing of Logistics Services | 6m 33s |
| 9. Freight Rate Analysis | 9m 36s |
1. Transportation Planning in the Supply Chain
4m 34s
2. Features of Transport
4m 5s
3. Modes of Transport - I
5m 26s
4. Modes of Transport - II
7m 29s
5. Intermodal Transport
4m 33s
6. Ownership of Transport
4m 30s
7. Transportation Participants
5m 46s
8. Outsourcing of Logistics Services
6m 33s
9. Freight Rate Analysis
9m 36s
Workforce Management
| Lectures | Duration |
|---|---|
| 1. Employment Life Cycle | 5m 18s |
| 2. Understanding the Generation Gap | 10m 30s |
| 3. Communication Skills – Communication Process | 4m 47s |
| 4. Communication Skills – Importance of Listening | 4m 6s |
| 5. Effective Team Meetings | 4m 2s |
| 6. People Development | 9m 32s |
| 7. Resource Management – Part I | 6m 45s |
| 8. Resource Management – Part II | 6m 14s |
1. Employment Life Cycle
5m 18s
2. Understanding the Generation Gap
10m 30s
3. Communication Skills – Communication Process
4m 47s
4. Communication Skills – Importance of Listening
4m 6s
5. Effective Team Meetings
4m 2s
6. People Development
9m 32s
7. Resource Management – Part I
6m 45s
8. Resource Management – Part II
6m 14s
Health and Safety Considerations
| Lectures | Duration |
|---|---|
| 1. Health and Safety System – Key Elements | 6m 15s |
| 2. H&S System Model : Step 1, 2, and 3 | 9m 37s |
| 3. H&S System Model : Step 4 – Part I | 5m 36s |
| 4. H&S System Model : Step 4 – Part II | 7m 25s |
| 5. H&S System Model : Step 4 – Part III | 8m 24s |
| 6. H&S System Model : Step 5 and 6 | 10m 52s |
| 7. Measuring H&S Performance – Part I | 8m 34s |
| 8. Measuring H&S Performance – Part II | 6m 55s |
| 9. OHSAS 18001 – Occupational H&S Management | 9m 7s |
1. Health and Safety System – Key Elements
6m 15s
2. H&S System Model : Step 1, 2, and 3
9m 37s
3. H&S System Model : Step 4 – Part I
5m 36s
4. H&S System Model : Step 4 – Part II
7m 25s
5. H&S System Model : Step 4 – Part III
8m 24s
6. H&S System Model : Step 5 and 6
10m 52s
7. Measuring H&S Performance – Part I
8m 34s
8. Measuring H&S Performance – Part II
6m 55s
9. OHSAS 18001 – Occupational H&S Management
9m 7s
Performance Measurement
| Lectures | Duration |
|---|---|
| 1. Measures of Performance – I | 5m 46s |
| 2. Measures of Performance – II | 4m 57s |
| 3. Measures of Logistics | 4m 56s |
| 4. Comparing Performance | 4m 7s |
| 5. Supply Chain Operations Metrics - I | 17m 18s |
| 6. Supply Chain Operations Metrics - II | 15m 29s |
1. Measures of Performance – I
5m 46s
2. Measures of Performance – II
4m 57s
3. Measures of Logistics
4m 56s
4. Comparing Performance
4m 7s
5. Supply Chain Operations Metrics - I
17m 18s
6. Supply Chain Operations Metrics - II
15m 29s
Risk Management
| Lectures | Duration |
|---|---|
| 1. Supply Chain Risk Basics | 5m 21s |
| 2. The Changing Face of SC Risks | 4m 12s |
| 3. Risk Management Process | 7m 29s |
| 4. External Risk Drivers | 9m 35s |
| 5. Internal Risk Drivers | 12m 17s |
| 6. Risk Assessment | 15m 38s |
| 7. Risk Treatment | 11m 1s |
| 8. Continual Monitoring of Risks | 12m 20s |
| 9. Predicting and Managing SC Risks | 15m 55s |
| 10. Supply Chain Security | 12m 28s |
1. Supply Chain Risk Basics
5m 21s
2. The Changing Face of SC Risks
4m 12s
3. Risk Management Process
7m 29s
4. External Risk Drivers
9m 35s
5. Internal Risk Drivers
12m 17s
6. Risk Assessment
15m 38s
7. Risk Treatment
11m 1s
8. Continual Monitoring of Risks
12m 20s
9. Predicting and Managing SC Risks
15m 55s
10. Supply Chain Security
12m 28s
Reverse Logistics
| Lectures | Duration |
|---|---|
| 1. Reverse Logistics Framework – Part 1 | 11m 57s |
| 2. Reverse Logistics Framework – Part 2 | 13m 3s |
| 3. Reverse Supply Chains | 10m 4s |
| 4. Returns Management | 8m 28s |
| 5. Reverse Logistics and Recycling – Part 1 | 11m 58s |
| 6. Reverse Logistics and Recycling – Part 2 | 7m 1s |
| 7. Closed-Loop Supply Chain Business Models | 15m 6s |
1. Reverse Logistics Framework – Part 1
11m 57s
2. Reverse Logistics Framework – Part 2
13m 3s
3. Reverse Supply Chains
10m 4s
4. Returns Management
8m 28s
5. Reverse Logistics and Recycling – Part 1
11m 58s
6. Reverse Logistics and Recycling – Part 2
7m 1s
7. Closed-Loop Supply Chain Business Models
15m 6s
Sustainability
| Lectures | Duration |
|---|---|
| 1. Sustainability Definition and Scope | 9m 7s |
| 2. Operational Definition of Sustainability | 4m 29s |
| 3. Sustainability Development System – Part 1 | 11m 36s |
| 4. Sustainability Development System – Part 2 | 9m 1s |
| 5. Building a Sustainability Development System | 5m 30s |
| 6. Sustainability Reporting | 11m 7s |
| 7. UN Global Compact | 13m 14s |
| 8. Environmental Costs | 8m 15s |
| 9. Environmental Costs - Categories and Reports | 9m 48s |
| 10. Environmental Costing | 8m 32s |
| 11. Life Cycle Cost Assessment | 8m 46s |
| 12. Strategic Environmental Cost Accounting | 10m 23s |
1. Sustainability Definition and Scope
9m 7s
2. Operational Definition of Sustainability
4m 29s
3. Sustainability Development System – Part 1
11m 36s
4. Sustainability Development System – Part 2
9m 1s
5. Building a Sustainability Development System
5m 30s
6. Sustainability Reporting
11m 7s
7. UN Global Compact
13m 14s
8. Environmental Costs
8m 15s
9. Environmental Costs - Categories and Reports
9m 48s
10. Environmental Costing
8m 32s
11. Life Cycle Cost Assessment
8m 46s
12. Strategic Environmental Cost Accounting
10m 23s
Financial and Business Formulas for Supply Chain and Logistics Managers
| Lectures | Duration |
|---|---|
| 1. Balance Sheet Basics | 6m 31s |
| 2. Working Capital Ratios | 4m 54s |
| 3. Accounts Receivables | 5m 48s |
| 4. Interest Coverage | 3m 10s |
| 5. Liability-to-Asset Ratio | 1m 54s |
| 6. Inventory Turnover | 3m 17s |
| 7. Fixed Asset Turnover | 2m 20s |
| 8. Income Statement Basics | 2m 33s |
| 9. Dollar and Percentage Reporting | 6m 17s |
| 10. Cost of Goods Sold Relationships | 8m 2s |
| 11. Revenue and Profitability Trends | 4m 35s |
| 12. Taxes in the Profitability Equation | 2m 14s |
| 13. Break-Even Calculations: Inflation and Taxes | 8m 48s |
| 14. Calculating Cash Flow | 4m 35s |
| 15. Net Return on Revenue | 3m 19s |
| 16. Net Return on Equity | 3m 30s |
| 17. Payback Ratio | 2m 52s |
| 18. Cash-on-Cash Return | 2m 26s |
| 19. Return on Purchase Price | 1m 1s |
| 20. Return on Cash Invested | 1m 52s |
| 21. Return on Net Investment | 2m 41s |
1. Balance Sheet Basics
6m 31s
2. Working Capital Ratios
4m 54s
3. Accounts Receivables
5m 48s
4. Interest Coverage
3m 10s
5. Liability-to-Asset Ratio
1m 54s
6. Inventory Turnover
3m 17s
7. Fixed Asset Turnover
2m 20s
8. Income Statement Basics
2m 33s
9. Dollar and Percentage Reporting
6m 17s
10. Cost of Goods Sold Relationships
8m 2s
11. Revenue and Profitability Trends
4m 35s
12. Taxes in the Profitability Equation
2m 14s
13. Break-Even Calculations: Inflation and Taxes
8m 48s
14. Calculating Cash Flow
4m 35s
15. Net Return on Revenue
3m 19s
16. Net Return on Equity
3m 30s
17. Payback Ratio
2m 52s
18. Cash-on-Cash Return
2m 26s
19. Return on Purchase Price
1m 1s
20. Return on Cash Invested
1m 52s
21. Return on Net Investment
2m 41s
Link between Finance and Operations
| Lectures | Duration |
|---|---|
| 1. How Operations and Finance are Connected? | 10s |
| 2. Building a ROIC Tree – Part I | 8m 28s |
| 3. Building a ROIC Tree – Part II | 6m 21s |
| 4. Calculating Operational Improvements | 8m 15s |
| 5. Analyzing Operations – Part I | 7m 35s |
| 6. Analyzing Operations – Part II | 5m 14s |
1. How Operations and Finance are Connected?
10s
2. Building a ROIC Tree – Part I
8m 28s
3. Building a ROIC Tree – Part II
6m 21s
4. Calculating Operational Improvements
8m 15s
5. Analyzing Operations – Part I
7m 35s
6. Analyzing Operations – Part II
5m 14s
Lean Accounting and Productivity Measurement
| Lectures | Duration |
|---|---|
| 1. Lean Manufacturing Basics | 16m 43s |
| 2. Lean Accounting – Part I | 10m 37s |
| 3. Lean Accounting – Part II | 9m |
| 4. Productivity Measurement and Control | 10m 42s |
| 5. Total Productivity Measurement | 10m 52s |
| 6. Measuring Changes in Activity and Process Efficiency | 8m 22s |
| 7. Process Productivity Model | 10m 50s |
1. Lean Manufacturing Basics
16m 43s
2. Lean Accounting – Part I
10m 37s
3. Lean Accounting – Part II
9m
4. Productivity Measurement and Control
10m 42s
5. Total Productivity Measurement
10m 52s
6. Measuring Changes in Activity and Process Efficiency
8m 22s
7. Process Productivity Model
10m 50s
Technology in SCM
| Lectures | Duration |
|---|---|
| 1. Enterprise Information Technology Basics | 8m 31s |
| 2. Enterprise Business Architecture | 6m 16s |
| 3. Interenterprise Business Architecture | 4m 35s |
| 4. New Technologies | 9m 45s |
| 5. Business Information System Basics | 9m 33s |
| 6. EBS Components – Core Functions | 10m 4s |
| 7. EBS Components – Secondary Functions | 8m 9s |
| 8. EBS Networking and Integration | 6m 1s |
| 9. Standard EBS Systems – ERP | 4m |
| 10. EBS Architecture for SCM | 4m 20s |
| 11. EBS Selection | 4m 20s |
1. Enterprise Information Technology Basics
8m 31s
2. Enterprise Business Architecture
6m 16s
3. Interenterprise Business Architecture
4m 35s
4. New Technologies
9m 45s
5. Business Information System Basics
9m 33s
6. EBS Components – Core Functions
10m 4s
7. EBS Components – Secondary Functions
8m 9s
8. EBS Networking and Integration
6m 1s
9. Standard EBS Systems – ERP
4m
10. EBS Architecture for SCM
4m 20s
11. EBS Selection
4m 20s
Project Management
| Lectures | Duration |
|---|---|
| 1. Project Management Basics | 4m 15s |
| 2. Completion Time, Critical Path and Gantt Chart | 7m 20s |
| 3. Computing Slack Time | 5m 29s |
| 4. Dealing with Uncertainty | 9m 5s |
| 5. How to Accelerate Projects | 3m 17s |
1. Project Management Basics
4m 15s
2. Completion Time, Critical Path and Gantt Chart
7m 20s
3. Computing Slack Time
5m 29s
4. Dealing with Uncertainty
9m 5s
5. How to Accelerate Projects
3m 17s
Outsourcing
| Lectures | Duration |
|---|---|
| 1. What is Outsourcing ? | 4m 11s |
| 2. Factors Driving Outsourcing | 10m 34s |
| 3. Types of Outsourcing | 6m 55s |
| 4. Managing Outsourcing – Skills | 5m 38s |
| 5. Traps of Outsourcing – Part I | 10m 1s |
| 6. Traps of Outsourcing – Part II | 10m 22s |
| 7. Stages of Outsourcing | 8m 55s |
| 8. Best Practices in Outsourcing | 9m 14s |
1. What is Outsourcing ?
4m 11s
2. Factors Driving Outsourcing
10m 34s
3. Types of Outsourcing
6m 55s
4. Managing Outsourcing – Skills
5m 38s
5. Traps of Outsourcing – Part I
10m 1s
6. Traps of Outsourcing – Part II
10m 22s
7. Stages of Outsourcing
8m 55s
8. Best Practices in Outsourcing
9m 14s
Business Process Management
| Lectures | Duration |
|---|---|
| 1. Business Process Management Basics | 8m 17s |
| 2. BPM – Drivers and Triggers | 2m 32s |
| 3. BPM – Key People | 7m 16s |
| 4. Organizational Strategy and Processes | 6m 3s |
| 5. Critical Factors for Success | 6m 52s |
| 6. Implementation Aspects | 2m 52s |
| 7. BPM – Project Framework | 6m 41s |
| 8. BPM Implementation – Organizational Approach | 3m 7s |
| 9. BPM Project – Framework Phases | 6m 19s |
| 10. BPM Project – Project Essentials | 2m 19s |
| 11. BPM Implementation - Scenarios | 3m 55s |
1. Business Process Management Basics
8m 17s
2. BPM – Drivers and Triggers
2m 32s
3. BPM – Key People
7m 16s
4. Organizational Strategy and Processes
6m 3s
5. Critical Factors for Success
6m 52s
6. Implementation Aspects
2m 52s
7. BPM – Project Framework
6m 41s
8. BPM Implementation – Organizational Approach
3m 7s
9. BPM Project – Framework Phases
6m 19s
10. BPM Project – Project Essentials
2m 19s
11. BPM Implementation - Scenarios
3m 55s
Continuous Improvement
| Lectures | Duration |
|---|---|
| 1. Defining Quality | 11m 14s |
| 2. Total Quality – Principles, Practices, Techniques | 13m 1s |
| 3. Levels of Quality | 6m 56s |
| 4. Quality Costs | 8m 13s |
| 5. Quality Cost Measurement | 5m 24s |
| 6. Quality Cost Reporting | 9m 48s |
| 7. Quality Costs and Decision Making | 8m 2s |
| 8. Six Sigma Methodology | 19m 12s |
| 9. Tools for Process Improvement | 11m 27s |
| 10. Lean Tools | 8m 12s |
| 11. Management and Planning Tools | 5m 54s |
| 12. Process Improvement Tools | 8m 24s |
| 13. The Purpose of Value Stream Mapping | 6m 23s |
| 14. VSM Benefits, Maps, Applications | 7m 53s |
| 15. The Role of 6 S in Lean and Quality | 11m 55s |
| 16. The Theory of Constraints - Basics | 12m 27s |
| 17. Implementing the TOC | 6m 4s |
1. Defining Quality
11m 14s
2. Total Quality – Principles, Practices, Techniques
13m 1s
3. Levels of Quality
6m 56s
4. Quality Costs
8m 13s
5. Quality Cost Measurement
5m 24s
6. Quality Cost Reporting
9m 48s
7. Quality Costs and Decision Making
8m 2s
8. Six Sigma Methodology
19m 12s
9. Tools for Process Improvement
11m 27s
10. Lean Tools
8m 12s
11. Management and Planning Tools
5m 54s
12. Process Improvement Tools
8m 24s
13. The Purpose of Value Stream Mapping
6m 23s
14. VSM Benefits, Maps, Applications
7m 53s
15. The Role of 6 S in Lean and Quality
11m 55s
16. The Theory of Constraints - Basics
12m 27s
17. Implementing the TOC
6m 4s