Certified Advanced Administrator

What’s included

$14.99 / $24.99

Get ready for your exam by enrolling in our comprehensive training course. This course includes a full set of instructional videos designed to equip you with in-depth knowledge essential for passing the certification exam with flying colors.

4.59

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Video Courses

Security and Access

Lectures	Duration
1. Course Introduction, Exam Guide and Security and Access Introduction	4m
2. Salesforce Security Model Overview	6m
3. User License Types	9m
4. Profiles	12m
5. Permission Sets	9m
6. Record and Field Level Access	7m
7. Sample Questions #1 & #3 from the Exam Guide	13m
8. Setting Organization-Wide Defaults	5m
9. Controlled by Parent	9m
10. Roles and the Role Hierarchy	6m
11. Logging in as Another User	5m
12. Profiles vs	9m
13. Ownership-Based Sharing Rules	11m
14. Criteria-Based Sharing Rules	11m
15. Manual Sharing	4m
16. Teams Access	14m
17. Record Ownership and Queues	3m
18. Public Groups	10m
19. Running the Health Check	5m
20. Account Owner Report	7m
21. Communities’ Security Settings	14m
22. Record Type Security Considerations	14m
23. Delegated Administration	5m
24. Territory Hierarchy Access Introduction	2m
25. Enabling Territory Management	4m
26. Configuring Territory Management	4m
27. Creating Territory Models	2m
28. Creating Territories	2m
29. Assigning Accounts to Territories	6m
30. Assigning Users to Terriotories	2m
31. Activating a Territory Model	3m

1. Course Introduction, Exam Guide and Security and Access Introduction

2. Salesforce Security Model Overview

3. User License Types

4. Profiles

12m

5. Permission Sets

6. Record and Field Level Access

7. Sample Questions #1 & #3 from the Exam Guide

13m

8. Setting Organization-Wide Defaults

9. Controlled by Parent

10. Roles and the Role Hierarchy

11. Logging in as Another User

12. Profiles vs

13. Ownership-Based Sharing Rules

11m

14. Criteria-Based Sharing Rules

11m

15. Manual Sharing

16. Teams Access

14m

17. Record Ownership and Queues

18. Public Groups

10m

19. Running the Health Check

20. Account Owner Report

21. Communities’ Security Settings

14m

22. Record Type Security Considerations

14m

23. Delegated Administration

24. Territory Hierarchy Access Introduction

25. Enabling Territory Management

26. Configuring Territory Management

27. Creating Territory Models

28. Creating Territories

29. Assigning Accounts to Territories

30. Assigning Users to Terriotories

31. Activating a Territory Model

Extending Custom Objects and Applications

Lectures	Duration
1. Extending Custom Objects and Applications Introduction	4m
2. Creating a Custom Object	7m
3. Creating a Junction Object	4m
4. Creating a Hybrid Junction Object	5m
5. Leveraging a Junction Object Across Multiple Record Types	13m
6. Assigning an Asset to a User via the Hybrid Junction Object	10m
7. Considerations for Relationships	16m
8. Creating the Asset Management App	9m

1. Extending Custom Objects and Applications Introduction

2. Creating a Custom Object

3. Creating a Junction Object

4. Creating a Hybrid Junction Object

5. Leveraging a Junction Object Across Multiple Record Types

13m

6. Assigning an Asset to a User via the Hybrid Junction Object

10m

7. Considerations for Relationships

16m

8. Creating the Asset Management App

Auditing and Monitoring

Lectures	Duration
1. View Setup Audit Trail	1m
2. Email Log	4m
3. Debug Log	4m
4. Event Monitoring	7m
5. Session Management	2m

1. View Setup Audit Trail

2. Email Log

3. Debug Log

4. Event Monitoring

5. Session Management

Sales Cloud Applications

Lectures	Duration
1. Course and Sales Cloud Applications Introduction	1m
2. Specifying a Parent Account / Account Hierarchy Creation	3m
3. Account Hierarchy and the Impact on Data Access	5m
4. Account Teams (aka Sales Teams)	2m
5. Implementing Paths in the Sales Cloud	7m
6. Customer Scenarios for Territory Management	3m
7. Opportunity Splits	12m
8. Products and Pricing on Opportunities	5m
9. Creating Pricebooks and What is the Standard Price Book?	11m
10. Enabling Product Scheduling	5m
11. Establishing Quantity and Revenue Scheduling on an Opportunity	5m
12. Enabling and Creating Quotes	8m
13. Syncing Quotes with Opportunities	4m
14. Quote Templates and Generating PDFs	7m
15. Creating Orders that Don't Require a Contract	5m
16. Adding the Orders and Contracts Related Lists to the Account Page Layout	4m
17. Creating Contracts	5m
18. Contract Settings	4m
19. Contact Roles on Contracts	6m
20. Collaborative Forecasts	6m
21. Customizable vs	6m
22. Creating Forecast Types	9m
23. Setting a Forecast Manager on a Territory	6m
24. Setting a Default Display Forecast Currency	2m
25. Configuring the Forecasts Hierarchy	3m
26. Cumulative Forecast Rollups	5m
27. Sharing Forecasts	1m
28. Custom Fiscal Year Considerations	3m

1. Course and Sales Cloud Applications Introduction

2. Specifying a Parent Account / Account Hierarchy Creation

3. Account Hierarchy and the Impact on Data Access

4. Account Teams (aka Sales Teams)

5. Implementing Paths in the Sales Cloud

6. Customer Scenarios for Territory Management

7. Opportunity Splits

12m

8. Products and Pricing on Opportunities

9. Creating Pricebooks and What is the Standard Price Book?

11m

10. Enabling Product Scheduling

11. Establishing Quantity and Revenue Scheduling on an Opportunity

12. Enabling and Creating Quotes

13. Syncing Quotes with Opportunities

14. Quote Templates and Generating PDFs

15. Creating Orders that Don't Require a Contract

16. Adding the Orders and Contracts Related Lists to the Account Page Layout

17. Creating Contracts

18. Contract Settings

19. Contact Roles on Contracts

20. Collaborative Forecasts

21. Customizable vs

22. Creating Forecast Types

23. Setting a Forecast Manager on a Territory

24. Setting a Default Display Forecast Currency

25. Configuring the Forecasts Hierarchy

26. Cumulative Forecast Rollups

27. Sharing Forecasts

28. Custom Fiscal Year Considerations

Service Cloud Applications

Lectures	Duration
1. Service Cloud Applications Introduction	1m
2. Creating Support Processes	4m
3. Creating Case Record Types	2m
4. Service Console Introduction	6m
5. Customizing the Service Console with the Lightning App Builder	4m
6. Customizing the Service Console via App Settings	13m
7. Creating a Lightning Home Page for the Service Console	8m
8. Case Feed Overview - Lightning vs	5m
9. Case Feed Customization in Lightning Experience - Log a Call Quick Action	7m
10. Case Feed Customization in Lightning Experience - Close Case	8m
11. Case Feed Customization in Lightning Experience - Send Email	3m
12. Enabling Email to Case	10m
13. Case Closure	5m
14. Enabling Salesforce Knowledge	4m
15. Salesforce Knowledge Article Types vs	5m
16. Knowledge Data Categories	10m
17. Creating Knowledge Articles, Assigning Data Categories and Publishing Articles	11m
18. Adding the Knowledge Component to the Console	3m
19. Case Teams	8m
20. Additional Support Features	4m

1. Service Cloud Applications Introduction

2. Creating Support Processes

3. Creating Case Record Types

4. Service Console Introduction

5. Customizing the Service Console with the Lightning App Builder

6. Customizing the Service Console via App Settings

13m

7. Creating a Lightning Home Page for the Service Console

8. Case Feed Overview - Lightning vs

9. Case Feed Customization in Lightning Experience - Log a Call Quick Action

10. Case Feed Customization in Lightning Experience - Close Case

11. Case Feed Customization in Lightning Experience - Send Email

12. Enabling Email to Case

10m

13. Case Closure

14. Enabling Salesforce Knowledge

15. Salesforce Knowledge Article Types vs

16. Knowledge Data Categories

10m

17. Creating Knowledge Articles, Assigning Data Categories and Publishing Articles

11m

18. Adding the Knowledge Component to the Console

19. Case Teams

20. Additional Support Features

Data Management

Lectures	Duration
1. Data Management Introduction	2m
2. Validation Rules	12m
3. Conditional Validation Rules by User Profile	7m
4. Duplicate Management	8m
5. Creating a Duplicate Rule and Matching Rule	7m
6. Adding the Potential Duplicates Lightning Component to a Detail Page	5m
7. Duplicate Jobs, Duplicate Record Sets and Duplicate Record Set Items	4m
8. Field Dependencies and Making Dependent Picklist Values Required	12m
9. Data Enrichment through Data.com	10m
10. Data Archiving	5m

1. Data Management Introduction

2. Validation Rules

12m

3. Conditional Validation Rules by User Profile

4. Duplicate Management

5. Creating a Duplicate Rule and Matching Rule

6. Adding the Potential Duplicates Lightning Component to a Detail Page

7. Duplicate Jobs, Duplicate Record Sets and Duplicate Record Set Items

8. Field Dependencies and Making Dependent Picklist Values Required

12m

9. Data Enrichment through Data.com

10m

10. Data Archiving

Content Management

Lectures	Duration
1. Course and Content Management Introduction	1m
2. Salesforce CRM Content Settings and Enablement	5m
3. Creating Content Packs	7m
4. Disabling Content Pack Creation	3m
5. Setting Library Permissions - Granting Users Access to a Library	3m
6. Working with Libraries in Lightning Experience (via Files)	3m
7. Documents vs	14m

1. Course and Content Management Introduction

2. Salesforce CRM Content Settings and Enablement

3. Creating Content Packs

4. Disabling Content Pack Creation

5. Setting Library Permissions - Granting Users Access to a Library

6. Working with Libraries in Lightning Experience (via Files)

7. Documents vs

14m

Change Management

Lectures	Duration
1. Change Management Introduction	1m
2. Sandboxes and Change Sets	10m
3. Unmanaged Packages	5m
4. Force.com IDE	3m
5. Ant Migration Tool	2m
6. Workbench	6m
7. Salesforce DX and CLI	3m

1. Change Management Introduction

2. Sandboxes and Change Sets

10m

3. Unmanaged Packages

4. Force.com IDE

5. Ant Migration Tool

6. Workbench

7. Salesforce DX and CLI

Analytics, Reports and Dashboards

Lectures	Duration
1. Analytics, Reports and Dashboards Introduction	1m
2. Custom Report Types	10m
3. Salesforce Report Formats	5m
4. Reporting Snapshots Demo	9m
5. Historical Trend Reporting Demo	3m
6. Bucketing	3m
7. Custom Summary Formulas	4m
8. Joined Reports	5m
9. Cross Filters	4m
10. Creating a Dynamic Dashboard	5m
11. Dashboard Filters	3m
12. Retired Exam Guide Sample Question #4	5m

1. Analytics, Reports and Dashboards Introduction

2. Custom Report Types

10m

3. Salesforce Report Formats

4. Reporting Snapshots Demo

5. Historical Trend Reporting Demo

6. Bucketing

7. Custom Summary Formulas

8. Joined Reports

9. Cross Filters

10. Creating a Dynamic Dashboard

11. Dashboard Filters

12. Retired Exam Guide Sample Question #4

Process Automation

Lectures	Duration
1. Process Automation Introduction	3m
2. Automation Home	2m
3. Process Automation Cheat Sheet	4m
4. Workflow Rules and Available Actions	4m
5. Field Updates via Workflow Actions	10m
6. Cross-Object Field Updates and Making Fields Required	10m
7. Email Templates, Email Alerts and Process Automation Settings	9m
8. Troubleshooting Email Alerts	8m
9. Creating New Object Records via Workflow Rules - Tasks Only	4m
10. Outbound Messages	7m
11. Time-Based Actions	2m
12. Time-Based Workflow Queue	3m
13. Approval Processes	11m
14. Troubleshooting an Approval Process	9m
15. Adding Items to Approve Component to Home Page Layout	2m
16. Process Builder Intro	2m
17. Actions Available from the Process Builder	5m
18. Converting Workflow Rules into a Process	9m
19. Process Versioning	9m
20. Viewing Scheduled Actions from Processes - Paused Flow Interviews	3m
21. Adding Multiple If/Then Statements in Processes and Post to Chatter	9m
22. Example Processes	3m
23. Troubleshooting Processes	7m
24. Flow Builder Introduction	6m
25. Using Flow Templates	4m
26. Setting Flow User on Your User Account	2m
27. Flow Types and Building Flows	4m
28. Screen Flows and Autolaunched Flows	12m
29. Other Types of Flows	8m
30. When to Use Visualforce and Apex Triggers	3m
31. Monitoring Flows and Processes	2m
32. Order of Execution	5m
33. Retired Exam Guide - Sample Question #5	3m
34. Trailmix for the Advanced Admin Exam	3m

1. Process Automation Introduction

2. Automation Home

3. Process Automation Cheat Sheet

4. Workflow Rules and Available Actions

5. Field Updates via Workflow Actions

10m

6. Cross-Object Field Updates and Making Fields Required

10m

7. Email Templates, Email Alerts and Process Automation Settings

8. Troubleshooting Email Alerts

9. Creating New Object Records via Workflow Rules - Tasks Only

10. Outbound Messages

11. Time-Based Actions

12. Time-Based Workflow Queue

13. Approval Processes

11m

14. Troubleshooting an Approval Process

15. Adding Items to Approve Component to Home Page Layout

16. Process Builder Intro

17. Actions Available from the Process Builder

18. Converting Workflow Rules into a Process

19. Process Versioning

20. Viewing Scheduled Actions from Processes - Paused Flow Interviews

21. Adding Multiple If/Then Statements in Processes and Post to Chatter

22. Example Processes

23. Troubleshooting Processes

24. Flow Builder Introduction

25. Using Flow Templates

26. Setting Flow User on Your User Account

27. Flow Types and Building Flows

28. Screen Flows and Autolaunched Flows

12m

29. Other Types of Flows

30. When to Use Visualforce and Apex Triggers

31. Monitoring Flows and Processes

32. Order of Execution

33. Retired Exam Guide - Sample Question #5

34. Trailmix for the Advanced Admin Exam