ADM-201: Administration Essentials for New Admins
What’s included
$14.99 / $24.99
Get ready for your exam by enrolling in our comprehensive training course. This course includes a full set of instructional videos designed to equip you with in-depth knowledge essential for passing the certification exam with flying colors.
Pay once, own it forever
Video Courses
Salesforce Introduction
| Lectures | Duration |
|---|---|
| 1. What is CRM? | 4m 55s |
| 2. Salesforce the Company | 9m 55s |
1. What is CRM?
4m 55s
2. Salesforce the Company
9m 55s
Organizational & User Setup
| Lectures | Duration |
|---|---|
| 1. Org & User Setup | 8m 54s |
| 2. Customising the User Interface | 6m 35s |
| 3. Homepage Customization | 13m 13s |
| 4. UI Customization for Admins | 6m 51s |
| 5. Company Profile | 19m 47s |
| 6. User Management | 18m 17s |
1. Org & User Setup
8m 54s
2. Customising the User Interface
6m 35s
3. Homepage Customization
13m 13s
4. UI Customization for Admins
6m 51s
5. Company Profile
19m 47s
6. User Management
18m 17s
My First App
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 3m 44s |
| 2. Understanding the Standard Object Model | 11m 33s |
| 3. Creating an App & Personalizing Salesforce | 14m |
| 4. Creating Objects & Tabs | 15m 20s |
| 5. Creating Fields | 27m 51s |
| 6. Field Dependences | 7m 34s |
| 7. Creating Object Relationships | 24m 16s |
| 8. Traversing Relationships with Formulas and Summary Fields | 11m 31s |
| 9. Page Layout Customization | 7m 44s |
| 10. Field Histories | 2m 4s |
| 11. Record Types Part 1 | 15m 9s |
| 12. Record Types Part 2 | 18m 48s |
| 13. Standard Fields & Deleting Fields | 6m 53s |
| 14. Customising Search and Tab Layouts | 4m 43s |
| 15. List Views | 6m 47s |
1. Learning Objectives
3m 44s
2. Understanding the Standard Object Model
11m 33s
3. Creating an App & Personalizing Salesforce
14m
4. Creating Objects & Tabs
15m 20s
5. Creating Fields
27m 51s
6. Field Dependences
7m 34s
7. Creating Object Relationships
24m 16s
8. Traversing Relationships with Formulas and Summary Fields
11m 31s
9. Page Layout Customization
7m 44s
10. Field Histories
2m 4s
11. Record Types Part 1
15m 9s
12. Record Types Part 2
18m 48s
13. Standard Fields & Deleting Fields
6m 53s
14. Customising Search and Tab Layouts
4m 43s
15. List Views
6m 47s
Process Automation
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 41s |
| 2. Validation Rules | 17m 33s |
| 3. Workflow Rules & Actions | 27m 16s |
| 4. Approval Processes | 16m 42s |
1. Learning Objectives
41s
2. Validation Rules
17m 33s
3. Workflow Rules & Actions
27m 16s
4. Approval Processes
16m 42s
Salesforce Security
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 1m 4s |
| 2. Salesforce Security Overview | 4m 20s |
| 3. Organizational Security Settings | 16m 23s |
| 4. Organizational Wide Defaults | 4m 44s |
| 5. Record Ownership | 5m 7s |
| 6. Role Hierarchies | 9m 15s |
| 7. Sharing rules | 10m 5s |
| 8. Manual Sharing | 6m 41s |
| 9. Object Permissions and Record Access | 1m 29s |
| 10. User Profiles & Permissions | 19m 37s |
1. Learning Objectives
1m 4s
2. Salesforce Security Overview
4m 20s
3. Organizational Security Settings
16m 23s
4. Organizational Wide Defaults
4m 44s
5. Record Ownership
5m 7s
6. Role Hierarchies
9m 15s
7. Sharing rules
10m 5s
8. Manual Sharing
6m 41s
9. Object Permissions and Record Access
1m 29s
10. User Profiles & Permissions
19m 37s
Reports & Dashboards
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 52s |
| 2. Tabular Reports | 11m 43s |
| 3. Report Automation | 7m 57s |
| 4. Summary Reports | 5m 39s |
| 5. Matrix Reports | 5m 25s |
| 6. Report Charts & Formatting | 5m 46s |
| 7. Reports & Page Layouts | 5m 19s |
| 8. Bucket Fields | 3m 19s |
| 9. Report Types | 15m 12s |
| 10. Dashboards | 12m 43s |
| 11. Report & Dashboard Security | 9m 29s |
| 12. Chatter & Dashboards | 5m 1s |
1. Learning Objectives
52s
2. Tabular Reports
11m 43s
3. Report Automation
7m 57s
4. Summary Reports
5m 39s
5. Matrix Reports
5m 25s
6. Report Charts & Formatting
5m 46s
7. Reports & Page Layouts
5m 19s
8. Bucket Fields
3m 19s
9. Report Types
15m 12s
10. Dashboards
12m 43s
11. Report & Dashboard Security
9m 29s
12. Chatter & Dashboards
5m 1s
Data Management
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 1m 6s |
| 2. Duplicate Management | 13m 33s |
| 3. Methods for Importing Data | 5m 39s |
| 4. Salesforce IDs and External IDs | 5m 49s |
| 5. Data Loader | 20m 24s |
| 6. Import Wizard | 10m 1s |
| 7. Considerations when importing data | 3m 23s |
| 8. Backing up Salesforce Data | 8m 33s |
| 9. Mass Action Functions | 9m 15s |
| 10. Salesforce Content | 8m 54s |
| 11. Document Folder & File Uploading Review | 4m 44s |
1. Learning Objectives
1m 6s
2. Duplicate Management
13m 33s
3. Methods for Importing Data
5m 39s
4. Salesforce IDs and External IDs
5m 49s
5. Data Loader
20m 24s
6. Import Wizard
10m 1s
7. Considerations when importing data
3m 23s
8. Backing up Salesforce Data
8m 33s
9. Mass Action Functions
9m 15s
10. Salesforce Content
8m 54s
11. Document Folder & File Uploading Review
4m 44s
Sales & Marketing
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 1m 56s |
| 2. Sales Overview | 5m 24s |
| 3. Web to Lead | 8m 2s |
| 4. Lead Scoring | 5m 41s |
| 5. Auto Response Rules | 11m 54s |
| 6. Lead Conversion | 15m 47s |
| 7. Assignment Rules | 10m 2s |
| 8. Opportunity Overview | 8m 27s |
| 9. Products & Pricebooks | 9m 10s |
| 10. Sales Productivity Features | 13m 50s |
| 11. Campaign Management | 20m 56s |
1. Learning Objectives
1m 56s
2. Sales Overview
5m 24s
3. Web to Lead
8m 2s
4. Lead Scoring
5m 41s
5. Auto Response Rules
11m 54s
6. Lead Conversion
15m 47s
7. Assignment Rules
10m 2s
8. Opportunity Overview
8m 27s
9. Products & Pricebooks
9m 10s
10. Sales Productivity Features
13m 50s
11. Campaign Management
20m 56s
Service Cloud
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 2m 24s |
| 2. The Case Object | 12m 42s |
| 3. Case Settings | 4m 57s |
| 4. Support Processes | 9m 2s |
| 5. Case Escalation Rules | 8m 48s |
| 6. Email to Case | 8m 14s |
| 7. Web to Case | 5m 8s |
| 8. Solutions | 12m 8s |
| 9. Knowledge | 13m 9s |
| 10. Ideas | 5m 43s |
| 11. Customer, Partner & Employee Communities | 16m 48s |
1. Learning Objectives
2m 24s
2. The Case Object
12m 42s
3. Case Settings
4m 57s
4. Support Processes
9m 2s
5. Case Escalation Rules
8m 48s
6. Email to Case
8m 14s
7. Web to Case
5m 8s
8. Solutions
12m 8s
9. Knowledge
13m 9s
10. Ideas
5m 43s
11. Customer, Partner & Employee Communities
16m 48s
Activity Management
| Lectures | Duration |
|---|---|
| 1. Activity Management | 10m 13s |
1. Activity Management
10m 13s
Mobile & Desktop Integration
| Lectures | Duration |
|---|---|
| 1. Learning Objectives | 45s |
| 2. Salesforce1 | 8m 33s |
| 3. SalesforceA | 4m 46s |
1. Learning Objectives
45s
2. Salesforce1
8m 33s
3. SalesforceA
4m 46s