CQA: Certified Quality Auditor

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Get ready for your exam by enrolling in our comprehensive training course. This course includes a full set of instructional videos designed to equip you with in-depth knowledge essential for passing the certification exam with flying colors.

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Video Courses

Auditing Fundamentals

Lectures	Duration
1. 1A1 Methods - Introduction and three defintions	8m
2. 1A1 Quality Auditing - Standards	5m
3. 1A1 Auditing Methods - Product, Process and System Audits	4m
4. 1A1 Auditing Methods - Combined and Joint Audits	3m
5. 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits)	5m
6. 1A3 Purpose - Registration/Certification and Accreditation	6m
7. 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA	5m
8. 1A4 Common Elements with other Audits	4m
9. 1B1 Elements of purpose and scope	6m
10. 1B2 Benefits of audits	4m
11. 1C Criteria to audit against	7m
12. 1D Roles and responsibilities of audit participants	6m
13. 1E1 Professional conduct and responsibilities	8m
14. 1E2 Legal consequences	3m
15. 1E3 Audit credibility	9m

1. 1A1 Methods - Introduction and three defintions

2. 1A1 Quality Auditing - Standards

3. 1A1 Auditing Methods - Product, Process and System Audits

4. 1A1 Auditing Methods - Combined and Joint Audits

5. 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits)

6. 1A3 Purpose - Registration/Certification and Accreditation

7. 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA

8. 1A4 Common Elements with other Audits

9. 1B1 Elements of purpose and scope

10. 1B2 Benefits of audits

11. 1C Criteria to audit against

12. 1D Roles and responsibilities of audit participants

13. 1E1 Professional conduct and responsibilities

14. 1E2 Legal consequences

15. 1E3 Audit credibility

2. Audit Process

Lectures	Duration
1. 2A Audit Preparation and Planning	4m
2. 2A1 Elements of the audit planning process	9m
3. 2A2 Auditor selection	6m
4. 2A3 Audit-related documentation and considerations	7m
5. 2A4 Logistics	4m
6. 2A5 Auditing tools and working papers	11m
7. 2A6 Auditing strategies	10m
8. 2A7 Auditing plan	3m
9. 2B1 On-site audit management for the auditor	6m
10. 2B2 On-site audit management for the auditee	4m
11. 2B3 Opening meeting	9m
12. 2B4 Audit data collection and analysis	20m
13. 2B5 Establishment of objective evidence	6m
14. 2B6 Organization of objective evidence	8m
15. 2B7 Exit and closing meeting	9m
16. 2C1 Audit report development and content	10m
17. 2C2 Effective reports	6m
18. 2C3 Final audit report steps	7m
19. 2D1 Elements of the corrective and preventive action (CAPA) process	11m
20. 2D2 Review of corrective and preventive action (CAPA) plan	7m
21. 2D3 Verification of corrective and preventive action (CAPA)	3m
22. 2D4 Follow-up on ineffective corrective and preventive action (CAPA)	7m
23. 2D5 Audit closure	3m

1. 2A Audit Preparation and Planning

2. 2A1 Elements of the audit planning process

3. 2A2 Auditor selection

4. 2A3 Audit-related documentation and considerations

5. 2A4 Logistics

6. 2A5 Auditing tools and working papers

11m

7. 2A6 Auditing strategies

10m

8. 2A7 Auditing plan

9. 2B1 On-site audit management for the auditor

10. 2B2 On-site audit management for the auditee

11. 2B3 Opening meeting

12. 2B4 Audit data collection and analysis

20m

13. 2B5 Establishment of objective evidence

14. 2B6 Organization of objective evidence

15. 2B7 Exit and closing meeting

16. 2C1 Audit report development and content

10m

17. 2C2 Effective reports

18. 2C3 Final audit report steps

19. 2D1 Elements of the corrective and preventive action (CAPA) process

11m

20. 2D2 Review of corrective and preventive action (CAPA) plan

21. 2D3 Verification of corrective and preventive action (CAPA)

22. 2D4 Follow-up on ineffective corrective and preventive action (CAPA)

23. 2D5 Audit closure

3 Auditor Competencies

Lectures	Duration
1. 3 Auditor Competencies	9m
2. 3A Auditor Characteristics	7m
3. 3B On-site Audit Resource Management	6m
4. 3C Conflict Resolution - Part 1	9m
5. 3C Conflict Resolution - Part 2	9m
6. 3D Communication and Presentation Techniques	12m
7. 3E Interviewing Techniques	6m
8. 3F1 Team Building	5m
9. 3F2 Team Facilitation	4m
10. 3F3 Stages of Team Development	10m

1. 3 Auditor Competencies

2. 3A Auditor Characteristics

3. 3B On-site Audit Resource Management

4. 3C Conflict Resolution - Part 1

5. 3C Conflict Resolution - Part 2

6. 3D Communication and Presentation Techniques

12m

7. 3E Interviewing Techniques

8. 3F1 Team Building

9. 3F2 Team Facilitation

10. 3F3 Stages of Team Development

10m

4. Audit Program Management and Business Applications

Lectures	Duration
1. 4A1 Senior Management Support	9m
2. 4A2 Staffing and Resource Management	6m
3. 4A3 Auditor Training and Development	6m
4. 4A4 Audit Program Evaluation	8m
5. 4A5 Internal Audit Program Management	15m
6. 4A6 External Audit Program Management	7m
7. 4A7 Best Practices	5m
8. 4A8 Organizational Risk Management	13m
9. 4A9 Management Review Input	6m
10. 4A10 Electronic Records and Computerized System Considerations	9m
11. 4B1 Auditing as a Management Tool	4m
12. 4B2 Interrelationship of Business Processes	5m
13. 4B3 Cost of Quality (COQ) Principles	12m

1. 4A1 Senior Management Support

2. 4A2 Staffing and Resource Management

3. 4A3 Auditor Training and Development

4. 4A4 Audit Program Evaluation

5. 4A5 Internal Audit Program Management

15m

6. 4A6 External Audit Program Management

7. 4A7 Best Practices

8. 4A8 Organizational Risk Management

13m

9. 4A9 Management Review Input

10. 4A10 Electronic Records and Computerized System Considerations

11. 4B1 Auditing as a Management Tool

12. 4B2 Interrelationship of Business Processes

13. 4B3 Cost of Quality (COQ) Principles

12m

5. Quality Tools and Techniques

Lectures	Duration
1. 5A Basic Quality and Problem Solving Tools - Introduction	4m
2. 5A1 Pareto Chart	6m
3. 5A2 Cause and Effect Diagrams	5m
4. 5A3 Flowcharts	5m
5. 5A4 Statistical Process Control (SPC) Charts	17m
6. 5A5 Check Sheets	6m
7. 5A6 Scatter Diagrams	4m
8. 5A7 Histograms	7m
9. 5A8 Root Cause Analysis (RCA)	6m
10. 5A9 Plan-Do-Check-Act (PDCA) Cycle	4m
11. 5B1 Six Sigma	13m
12. 5B2 Lean - Introduction and Benefits	3m
13. 5B2 Lean Philosophy	5m
14. 5B2 Lean - Value Stream Mapping (VSM)	9m
15. 5B2 Lean - Types of Wastes - Muda, Mura and Muri	7m
16. 5B2 Lean - Eight Types of Wastes	11m
17. 5B2 Waste Elimination - Pull System	4m
18. 5B2 Waste Elimination - Kanban Card	5m
19. 5B2 Waste Elimination - 5S	8m
20. 5B2 Waste Elimination - Standard Work and Poka-Yoke	5m
21. 5C Basic Statistics	3m
22. 5C1 Measures of Central Tendency	9m
23. 5C2 Measures of Dispersion	11m
24. 5C3 Qualitative and Quantitative Analysis	9m
25. 5D1 Common and Special Cause	8m
26. 5D2 Process Performance Metrics	17m
27. 5D3 Outliers	4m
28. 5E2 Types of Sampling	11m
29. 5E1 Acceptance Sampling Plans	12m
30. 5E3 Sampling Terms	9m
31. 5F Change Control	11m
32. 5F Configuration Management	7m
33. 5G Verification and Validation	5m
34. 5H Risk Management Tools	9m
35. 5H Plan Risk Management and Identify Risks	5m
36. 5H Analyze Risks	9m
37. 5H Plan Risk Response and Monitor/Control Risks	11m
38. 5H Failure Mode and Effects Analysis	15m
39. 5H Hazard Analysis and Critical Control Points (HACCP)	5m
40. 5H Critical to Quality (CTQ) Analysis	5m

1. 5A Basic Quality and Problem Solving Tools - Introduction

2. 5A1 Pareto Chart

3. 5A2 Cause and Effect Diagrams

4. 5A3 Flowcharts

5. 5A4 Statistical Process Control (SPC) Charts

17m

6. 5A5 Check Sheets

7. 5A6 Scatter Diagrams

8. 5A7 Histograms

9. 5A8 Root Cause Analysis (RCA)

10. 5A9 Plan-Do-Check-Act (PDCA) Cycle

11. 5B1 Six Sigma

13m

12. 5B2 Lean - Introduction and Benefits

13. 5B2 Lean Philosophy

14. 5B2 Lean - Value Stream Mapping (VSM)

15. 5B2 Lean - Types of Wastes - Muda, Mura and Muri

16. 5B2 Lean - Eight Types of Wastes

11m

17. 5B2 Waste Elimination - Pull System

18. 5B2 Waste Elimination - Kanban Card

19. 5B2 Waste Elimination - 5S

20. 5B2 Waste Elimination - Standard Work and Poka-Yoke

21. 5C Basic Statistics

22. 5C1 Measures of Central Tendency

23. 5C2 Measures of Dispersion

11m

24. 5C3 Qualitative and Quantitative Analysis

25. 5D1 Common and Special Cause

26. 5D2 Process Performance Metrics

17m

27. 5D3 Outliers

28. 5E2 Types of Sampling

11m

29. 5E1 Acceptance Sampling Plans

12m

30. 5E3 Sampling Terms

31. 5F Change Control

11m

32. 5F Configuration Management

33. 5G Verification and Validation

34. 5H Risk Management Tools

35. 5H Plan Risk Management and Identify Risks

36. 5H Analyze Risks

37. 5H Plan Risk Response and Monitor/Control Risks

11m

38. 5H Failure Mode and Effects Analysis

15m

39. 5H Hazard Analysis and Critical Control Points (HACCP)

40. 5H Critical to Quality (CTQ) Analysis